Pedesta

Refund policy

Last updated: 7 August 2026

Credits

Credits do not expire. A credit is spent only when an image is generated.

If a generation fails

The credit is not spent. If a credit has been deducted for an image that was never delivered, the credit is restored automatically. You do not need to ask, and you do not need to write to us.

If an image is not what we describe

If an image is delivered but falls short of what we describe on this site, tell us what happened and give us your order number. You can do this in the help box in the app, or by email. Where the complaint is justified, we restore the credits.

If you change your mind

Your credits remain on your account and never expire, so nothing is lost if you come back to them later. We do not refund unused credits on request.

Refunds of money

Dodo Payments Inc. is the merchant of record and the seller for your purchase. Refunds of money are decided by Dodo Payments Inc. under their buyer terms, and are at their discretion. Your receipt comes from them.

Nothing on this page limits any right you have under the consumer protection law that applies to you.

Getting in touch

To have a credit looked at, use the help box in the app, or write to pieter@pedesta.studio.

Cancellation

The credit packs are one-time purchases. There is no recurring billing and nothing to cancel: you buy credits once, they never expire, and you are not charged again unless you buy again.

If a subscription tier is offered in future, it can be cancelled at any time, and access continues to the end of the period you have already paid for. You are not charged after cancelling.

This page restates clause 6 of the terms of service.